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Customer with Asos for nearly 7 years
Order dress wasn't suitable so returned with their drop off got proof of returns
Paid for this item as had bank details but Asos said never received dress back plus order never went through, basically I was passed through approximately 6 people via emails and still never got this resolved. I sent in all proof of order and returns and nothing from Asos BEWARE of this as you can't even get to call or speak to management
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For no reason they just blocked my account and my card, trying to contact costumer support, they...
