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I have been ordering from Lulus for a while now and have ordered tons of clothing from them. I have never had a problem with returning clothing or exchanging. I recently received a pair of pants that tore the first time I wore them. I reached out to customer service unaware of what to expect and I must say aside from them responding quickly, they really wanted to make everyting right. Thank you so much Lulus! I appreciate everyone one of you for your quick response and giving me all my options.
Martha T.'s review of Lulus earned a Very Helpful vote
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Hello Martha!
Thank you so much for taking the time to leave a review! I am so happy to hear your experience. We take great pride in our customer service and am so glad that you receive this service. We look forward to sending more orders your way! If you have any questions or concerns feel free to email, live chat or call us at 1-866-918-5858.
XOXO