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Martha R.

Contributor Level

Total Points
80

1 Review by Martha

  • LightInTheBox

9/5/19

I ordered 3 shoes. Two were advertised to ship within 24 hours. I tried to cancel one of these within 2 hours of ordering it but was told it could not be cancelled because it had already shipped. That was 3 days ago. There still is no tracking number for it. I paid for expedited shipping on all 3 shoes because I need one for a wedding and hoped that one of the 3 would fit and work for me. Now the estimated shipping date has been pushed back on the other 2 shoes so far that neither of them will get here before I leave town for 5 weeks. I am trying to cancel them, but have not been able to.

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LightInTheBox F. – LightInTheBox Rep

Dear Customer, we would really like to help, but we found out you left this review without any order number.

We feel sorry for that. Please, could you provide your order number?
For us it's important to assist you and solve your problem. Thank you.

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