- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I wrote complaining about the cost/trouble of returning an item because it didn't fit. They "responded" by referring me to their web-site return policy.
1. Every other company I have dealt with for the last 15 years has included an invoice in the packging with the product with a return label and options for either USPS or UPS return. If I wanted, I could put product back in the package, slap on the label, and leave it for my postal carrier.
2. I can't believe my order came from china all by itself. It surely came through a distribution point with a container of other things to other people. Why can't my product be returned to that distribution point in the US so that the cost for returning is reasonable?
There are too many other souces for products I want. Won't shop with Banggood again.
Martha N.'s review of Banggood earned 8 Very Helpful votes
Martha hasn’t received any thanks yous.
Martha doesn’t have any fans yet.
Martha isn’t following anybody yet.
Empty.
I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Martha N,
Sorry for the inconvenience caused. Here is our return policy: http://www.banggood.com/Clothing-and-Apparel-Return-Policy_hi533.We have listed all the details about item sizes on the related product page. If you find the size do not fit, please check our description and your order information first. 1) Size not as ordered: You can contact with our Customer Service directly for a full refund or a correct size for free. 2) Size as ordered but does not fit: Size may be 3cm/1.5 inch inaccuracy due to hand measurements. You can contact us and apply for a return. In these cases you would be responsible for all shipping fees incurred. 3) If the size difference is greater than 3cm/1.5 inch, we will cover the cost of the return postage. Could you please offer your order number or email address you used for order? We will check it for you and give you a reasonable reply.
Best regard,
Banggood Team.