M M.

Super unresponsive. I've written emails and calls requesting information about my property, seems very unorganized. I'm constantly passed around from one person to another and our point person Samantha Anderson, never seems to be available or at least respond to an email, or call when stated. The switch over to this property management has been extremely disappointing. The owner is well aware of the awful service their company is providing.

This is the worst service for home warranty ever. They schedule unreliable technicians, who don't show up and make you wait days in order to get another technician reassigned. DO NOT PURCHASE A WARRANTY FROM HERE!

DO NOT BOOK THROUGH OTEL.COM, METGLOBAL.COM OR HOTELS PRO! Absolutely be warned! I paid upfront a month in advance for my reservation and when I arrived at the hotel, they didn't have my reservation. I then had to pay the full amount again with the hotel, because the offer I paid for with "Otel.com" was never agreed on. After several promises that it would be resolved, the hotel informed me that Otel.com would take care of the costs... but then the OTEL.COM "company credit card in Istanbul" declined twice. I now have two charges and had to put in a dispute claim with my credit card company! DO NOT BUY OR BOOK ANY TICKET FROM OTEL.COM / METGLOBAL.COM / HOTELS PRO!

DO NOT BOOK THROUGH OTEL.COM, METGLOBAL.COM OR HOTELS PRO! Absolutely be warned! I paid upfront a month in advance for my reservation and when I arrived at the hotel, they didn't have my reservation. I then had to pay the full amount again with the hotel, because the offer I paid for with "Otel.com" was never agreed on. After several promises that it would be resolved, the hotel informed me that Otel.com would take care of the costs... but then the OTEL.COM "company credit card in Istanbul" declined twice. I now have two charges and had to put in a dispute claim with my credit card company! DO NOT BUY OR BOOK ANY TICKET FROM OTEL.COM / METGLOBAL.COM / HOTELS PRO!