marthaluciag

Martha-Lucia G.

Contributor Level

Total Points
81

1 Review by Martha-Lucia

12/11/13

The actual site looks decent. I ordered a bunk bed and two prime mattresses. Soon after I ordered, got the confirmation e-mail. After that total silence, no information on when shipment would arrive, etc. Called to ask for information they didn't know anything, no tracking info etc. I finally got the bunk bed but only 6 boards to set the mattresses (3 for each) and no sign of them. More calls to find out about the mattresses and never got an acknowledgement or apology but very rude customer service. I asked for my money back and the response was "that is not going to happen". This company should be out of business as they don't understand that without customers they are done.

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