Thumbnail of user marthal616

Martha L.

1
Level 1 Contributor
U.S.

Contributor Level

Total Points
462

3 Reviews by Martha

  • Smarty

5/26/22
Verified purchase

I SIGNED UP FOR THIS SERVICE BUT WAS UNAWARE THAT IT IS A MONTHLY SUBSCRIPTION. I WENT ON THEIR SITE AND IT SAID i COULD CANCEL VIA TEXT MESSAGE OR BY FOLLOWING A LINK IN THE INSTRUCTIONS. WHEN i TEXTED, THEY REPLIED "THE KEYWORD YOU SPECIFIED WAS NOT RECOGNIZED". I TRIED 3 MORE TIMES AND EACH OF THOSE ATTEMPTS WAS REPLIED WITH "NOT DELIVERED". WHEN I TRIED THE LINK IN THEIR SITE IT DIDN'T WORK EITHER. THEN I SEARCHED FOR AND FOUND THEIR PHONE NUMBER. AND WAS ABLE TO CANCEL VIA PHONE. I WONDER HOW MANY PEOPLE QUIT TRYING TO FIGURE IT OUT. CERTAINLY NOT MY WORST EXPERIENCE WITH ONLINE SITES, BUT THEIR ONLINE INFORMATION SHOULD BE CORRECT.

Thumbnail of user khank30
Imran K. – Smarty Rep

We are sorry for the confusion about our services and related benefits. Our goal is to give our members a great experience and help them save more while shopping online. For immediate assistance or to learn more about how you can benefit from this membership, reach us at support@joinsmarty.com or call us at (877) 808-0810, and we'll be happy to assist.

  • Lilicloth

12/8/21
Verified site experience

Your size guide bears no resemblence to reality. If I get this item and it does not fit, I will be extremely displeased

Reason I chose this business:

I found something I really like

Reason I chose this product:

Because my grandson calls me Gigi

Thumbnail of user missw50
Miss W. – Lilicloth Rep

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

And they are true size.

If you run into any issues, please do not hesitate to contact us at service@lilicloth.com.

  • Hotelbooking

8/18/21
• Updated review

Unfortunately, when I spoke to the hotel this morning, they would not change my reservation either, although they had told me that they would. So now, I'm going to review the hotel, Vernon Downs Casino Hotel.

Will only cancel entire stay
8/1/21
• Previous review

I made reservations at a hotel for 4 nights. I needed to cancel the first night. This place will only cancel the entire reservation, nothing less. Clever. Don't book through them. Fortunately, the hotel was very helpful. And worked around it.

Tip for consumers:
Don't!

Martha Has Earned 22 Votes

Martha L.'s review of Smarty earned 22 Very Helpful votes

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