Martha L.

I never actually received anything from 3 orders I placed. After waiting some time I finally got a hold of them and there was no longer an order, cancelled. They seemed genuinely confused that I wished to know that and confirmed they sent no notice. So, very poor service.

I decided to give one more try today since a brand new catalog arrived in today's mail. It had two really nice hoodies perfect for summer nights and right now too. Great, will order them immediately.

Both out of stock until the end of summer LOL why even send a catalog out that arrives today and things are not in stock until after the season ends?

I am officially done now.

I always love their catalogs, the stuff is just so nice looking. So Mother's Day rolls around and both my husband and my son placed orders for lots of stuff. Lucky me, right?

I got all the stuff, a couple pieces back ordered but ok. Well, the 2 pair of pants just fit differently. I got a M in Leila pants and it fit great but I wanted it just slightly loose since it's like a beach type pull on pants you cuff up. I decided to exchange it for a L. Ok so far. I also got a pair of khaki linen roll up pants in a 10, they were a little too loose, ok decided to exchange for an 8. When those exchanges came it was way off. The Large in Leia was smaller than the M that I returned! The 8 in the khakis was literally swimming on me, much larger than the 10 that I returned. I wound up having to return both for a refund. I had similar issues with the tops which I eventually kept once we went back and forth a few times (each time costing more shipping both ways sigh).

Husband bought me some pricey jewelry which I adored. The quality is awful. The blackened silver cannot be cleaned up with jewelry cleaner or a cloth and turns your neck black. The matching bracelet not so much. I no longer can wear it. I did get 6 wears out of it and compliments, but am not happy about that at all. It looks exactly like it did when I got it, but it just bleeds the blackening agent and nothing I can do stops it. I have so much silver, never had this issue, not sure it's genuine. I know a lot of artisan jewelry is not stamped, but never had these issues and never paid as much as he did either.

The earrings were fine.

I doubt I would order there again. $70 in shipping on pants that were inconsistent in sizing was a turn off. That kind of inconsistency is a flaw and should not cost the customer repeatedly. I did not complain, just won't order anymore.