OMG. Worst customer service ever. I ordered online 2 shorts and shoes. Returned both in august. Its almost November and they have not refunded my money. I have contacted customer support 9 times ! They blamed the hurricanes, the weather and everything else on the slow processing. Finally last month they refunded my shorts but no shoes. I called last month and they promised last month I would get refund. Did I get it?no. Then called today and they want to refund part of my money. Will they do it ? Probably not. Why partly ? I emailed them and no response. They are crooks.