Martha C.

Phoenix Souls is a total scam. I contacted them to help recover my bitcoins from Nittrex.co or. Io and got the email below detailing their process etc. Sounded reasonable but when I tried it, I got burnt again. This is where they scam you. "An encrypted Hardware wallet is to be bought after money has been recovered, just before escrow approves the moving of recovered funds to encrypted hardware wallet" They will tell you that they have recovered your bitcoins, send you something to scan and view the recovered bitcoin then connect you to a merchant on the dark web to design and build an encrypted hardware wallet. Their merchant will keep changing the price of the hardware and asking for more payment. Once you say enough is enough I cannot pay anymore, end of story.

Run, they are fake.

Hi Martha,

Please read this email carefully and revert to us, if you would like to proceed with outlined procedure
We have studied your case file and have scrutinised every available procedure of recovery most effective for the modus operandi of scammers who stole your money Your situation is a bit different but similar to recent victims of Nittrex scheme
After careful deliberation
Our head hackers has recommended that
Hackers team needs to write a codon using brute force attack software and waterhole technique to initiate a chargeback on their account
This mechanism works to initiate an automated reversal from their account to yours causing an overdrawn on their account
Overdrawn is a percentage of their transaction history
From their transaction history
First, you must know that we are a team of people and we operate in synchrony, each man for a specific part of any hack process
We have worked together overtime as a small team of Tech geeks from college till now
To trace stolen money or any bitcoin transaction requires a major prerequisite, "EXPERIENCE"
Experience is accumulated over years of thorough hacking, writing of codons, Brute force attack mastering, software programming, data reading and cyberattacks blocking
Each of these fields are better understood when they are done separately as an individual specialisation
Our team over time got requests to recover stolen money for people since 2013
At first we always got close but couldn't recover stolen money, because we couldn't exactly trace the specific IP address scammers registered or logged
Overtime after 3 consecutive cases we deciphered the simplest tracking technique
Having done this we could easily hack through the firewall security on most secured bank accounts used by these scammers
We devised two recovery techniques;

1. Monitor scammers account and transfer any major funds in the available balance on scammers account

2. In cases of scammers who worked in similar procedures as the ones who scammed you

They always leave their accounts empty.

So we wrote a series of codons using the waterhole technique, with the inputting of encrypted wallet address coordinates, we are able to siphon funds from scammers account based on their transaction history on that account in a form of automated reversal.

Money is siphoned from scammers account and reflects as an overdrawn on their accounts

Recovered funds will immediately reflect on escrow's account

You will be able to view recovered funds on escrows account with an imported watch only wallet for the transaction, which will be provided to you

Escrow will be requested from Blockchain due to the universal use of blockchain

To investigate and approve your claim after recovery has been made

We have successfully handled over 40,000 plus cases over the years and we have worked on most complicated cases and found our way around them

There isn't one case of recovery that we haven't been to successfully crack since our 4th recovery case

Our hackers team charge 20% of total chargeback after money is recovered

However, you will need to purchase an encrypted hardware wallet account to receive chargeback after escrow for Blockchain verifies the transactions and evidence you sent earlier

An encrypted Hardware wallet is to be bought after money has been recovered, just before escrow approves the moving of recovered funds to encrypted hardware wallet

Escrow account will be opened and your recovered funds will be put on imported watch only till escrow approves of the transaction

After escrow approves transaction, you will be required to make payment for encrypted hardware wallet

Note: money recovered to escrows wallet cannot be transferred or withdrawn until approved and moved to hardware wallet

Procedure employed by our hackers team takes maximum of 48 hours to complete recovery process

Would you like to proceed?

Show original message

Billie Craig.

Admin..

Once again Nittrex website is gone. These thieves have gone with investors' money. I am not worried because Karma will catch up with them. They will suffer so much that people around them, people that know them will wonder. People do fraud and think they will get away with it. No, they won't because they will pay back in one way or the other.

My advice to anyone is, do not to invest with any unregulated crypto company and do not invest in companies that offer account managers, do not invest in a company where you do not have total control of your money.

If your investment was done through a bank or credit card company, you stand a chance of recovery because the banks and card companies can do chargebacks but if your investment was through bitcoin transfer or any other crypto currency, It's gone with the winds. Do not loose hope because you are better than them. You made that money you invested and can make it again. For Nittrex, nemesis will catch up with them. I have booked them down.

Finally, report to every regulatory body in your country and the FBI. They will be caught, it's only a matter of time.

Anyone who read all these reviews and still invest with Nittrex is like the fly that followed the corpse to the grave. They will ruin you.

I saw the red flags, but I ignored them all thinking nothing is perfect. These people are professional fraudsters. They will take your money, give you a code and do everything to make them look legit but please do not be fooled because they are not legit. They are the only crypto broker whose CEO information is not public. The terms and conditions on their website are rubbish, no substance. They are not registered with any regulatory body. Addresses on their website are all fake.

They will take your money, post gains on your account that are in line with crypto market prices, they will offer you very good deals (bitcoins at arbitrage price) to make you deposit money, they will tell you that you can withdraw your profit at any time but all lies. They will allow you make successful withdrawals of very little amounts to convince you that they are for real but please do not be deceived because they are not.

Once they realise, they can no longer get more money from you, they will begin to play games and start avoiding you.

Customer service, useless they will not help you in any way.

They have my money and have refused to honour my request to close my account. My so-called account manager Ron Vella cancels every withdrawal request I make. He will not allow me to withdraw from the profits. I requested that they close my account and give back my money but instead of refunding me, they are asking me to deposit 25% tax money. Where in the world do people deposit money for paying tax? Taxes are deducted from investment account and balance paid to clients.

I have asked Nicole Alvino posing as the accounts person to refund my original investment, they can keep all the profit for all I care but they ignored me. They no longer call or respond to my emails. I won't be surprise if/when they boot me out of their platform.

John Davis poses as the Chief Investment Officer and called me when they wanted to get money from me which they succeeded in doing but now he is avoiding me.

Michael K. Eugene poses as the trading room manager that make deals

Mike Gerber was the person who set up my account.

Ron Vella told me that their CEO is Jack Levy and the only information I found on the internet for this Jack is on bitcoinabuse.com where someone file a report against him.

They are all the same person or a ring of scammers.

STAY AWAY FROM NITTREX.CO

Ron Vella my supposed account manager contacted me and committed to process my request to withdraw my investment with Nittrex. He told me Nicole Alvino who insisted I deposit 25% tax was suspended because she did not handle my case well. He also told me that it will take up to 45 days to process my request. This call was on April 13th 2021.

Today May 11th 2021, I am unable to log into my account and their website cannot be reached. The mistake these scammers are making is underestimating the people they are dealing with.

My experience with Nittrex have not been the best. When I started with them, the account manager calls me everyday to give an update to how successful the day's trading was and how much was realised.

He will also call with juicy deals on reduced bitcoin price to lure you into sending more dollars to them. I fell for these deals twice with promises that I can withdraw my profit immediately. When I tried to make the withdrawal, it became an issue. We exchanged numerous emails and finally he abandoned my account saying he can no longer act as my account manager.

I try to be nice and understanding while he fed me with lies.

Whenever I put in request for a withdrawal, he takes the liberty to cancel it.

Whenever he takes a position on my account account he keeps changing the target price. All I get is that it's not a good time to sell and I am here in dire need for cash.

Now my account manager is avoiding me, he no longer responds to my emails and does not call anymore. Rather he asks other people to call me. First lie was that he was in Chicago for a bitcoin conference, I have googled and found no such conference in Chicago at the time. And who holds physical conference in this COVID-19 time? Second lie was that he is away from the office due to Covid. All lies.

Nittrex customer service do nothing, when you call they simply refer you to the account manager. Of what use is customer service when they can't help resolve issues.

When they review this write-up, they will ask me to call customer service. I am done with calling your customer service and want my bitcoin and ethereum back. I sent you bitcoins to start trading for me, please send my current holding back. I am tired and done with your lies, dishonesty and insincerity.

The true test of any trading platform is the ability for customers to get their money when they need it.

Believe me I am not one for online reviews but this is my true experience. They trick you into depositing funds with them with low bitcoin price with promises of the ability to withdraw money whenever you want and in my experience none of these held true. They try to control how much you get and when you get it.

I have been contacted by the accounts dept. of Nittrex because I requested for a cash out. I am being asked to pay taxes upfront and out of pocket before my funds will be returned to me.

In my experience I have never paid for taxes out of pocket for an investment. Proceeds on investments are usually paid to clients net of tax. Why is Nittrex asking me to pay out of pocket for tax?

Everything about this company is suspicious.