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I ordered a wig from Wigs.com immediately I noticed the poor quality, took pictures, emailed them stating how greatly disappointed and that I was returning it. Now they won't refund my money because they say it's not factory fresh and kept my money $216.90.
On 7/13/16 I made an order and the money was paid through PayPal withdrawn immediately from my account. I have received the email from PayPal on 7/14 and nothing from Wigsbuy. Sent them emails and no answer at all. I noticed that the order confirmation on their website does not omatch the color I ordered. I have no tracking information either. I have put a claim through PayPal and want my money back.
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Dear customer,
Thanks for your review on us and we're so sorry for the inconvenience brought to you. But
Could you please send us your ID number so that we can help you as soon as possible? Thank you.
Best regards,
Wigsbuy team