After switching from Microsoft to Apple, I was quite pleased with Apple's customer support. The staff was accommodating and solved all my problems quickly. Couldn't have been more helpful and gave sufficient time and great attention to requests!
Worst experience ever and pity customer service. Abysmal products. 20 years of pity Microsoft experiences. Software & OS crashing. Now switched to mac, which is excellent - only chronic problem on my iMac - Microsoft Office and Skype!