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I recently joined this program. Did not realize I would be charged every month but figured that out. So, I used my credit to order a set of 3 pants, cost $39.98 and had some credits. Was not given a credit in return and was charged 3 times for return shipping, was only given $12.15 store credit. I would have kept these and gave to someone in need. I would have exchanged for a different style of pants but was not given that option. I think this is very poor customer service. I am a business person and I am very fair especially with shipping. Could have fit these in a flat rate envelope for like $6
Tip for consumers:
Be cautious about returns. I like the clothes that fit and I think that are a decent quality. But things aren't always going to fit, especially with kids.
How can you beat the online sales and free shipping. Don't have to stand inline or worry about products be available.
I have always had good experiences with orders. Great prices and great shipping. Can always find the things I am looking for.
So, easy to order site to store. Don't have to worry about finding the items in store and waiting in line. Also, love the discounts for pickup and the lower prices that you get from ordering online.
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Empty.
I received an inaccurate charge and have not I ordered anything in a while or worth that amount.
Hello Marsha,
We truly apologize about your experience you've encountered with FabKids! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.
Best,
Samar