Marsha R.

Opened Catherine card in store. Somehow my card was associated with another persons account and they closed my account. I contacted Customer Service, they so called fixed my issue but the next day they closed my account again. Therefore i went into store twice to look like a fool thinking I could use my card. I called Customer Service back and they want me to send in hard copy front and back of my ID and SSN and a bill with my address and name on it. That is very dangerous this day and time to do. They need to update the system so that we can send via email. I would be a fool to send my info through the mail. This is VERY unprofessional. Now I have to find somewhere else to spend my money because this situation sucks and its not even my fault. There should be a better way to identify me other than sending my personal info in the mail which is STUPID