Marsha P.

Purchase island grill... Costco falsely misrepresented the delivery service. Sent contract for me to sign for delivery. I successfully fulfill my requirements and Costco was totally incompetent. Grill was damaged by delivery and had to be reordered. Second delivery, again a incompetent crew sent. Delivery not successful. I hired my own crew $250 and delivery successfully in less than 10 min. Costco would not reimburse my expense. Just apologized for my inconvenience. Contract( that Costco sent to me) clearly listed all their responsibilities on delivery. None of which were fulfilled. Costco could careless about the incompetence and was totally disconnected.