The items they advertise are lovely. When u finally get your order (CHINA) the clothes are horrendous and severely undersized. I ordered an XL & the garment would fit a 10 year old. Contacted them & asked for labels to return & they said I have to pay to return but if I wanted to accept 50% refund then I could just keep the unwearable junk. I said NO again & demanded a full refund & that quit answering emails. I have opened a dispute through PAYPAL.
Dear Marsha L, sorry for the inconvenience of the size. Here is our return policy of size problem: http://www.banggood.com/Clothing-and-Apparel-Return-Policy_hi533.We will deliver your review to the seller and manufacturer and then solve the size problem, so could you please offer your order number or email address you used for order? We will ask related colleague to measure the size again and give you a reasonable solution. Best regard, Banggood Team.