Marsha L.

I ordered a beautiful mother of the bride dress. Came in early-great! I ordered a size above my normal dress size and the dress was wayyy too small. I know my size. The zipper is also very faulty. Hard to get it up and down, and they didn't even address this issue when I was trying to get a refund. Zipper was constantly getting stuck both up and down, very defective. The most I could get them to agree to was a 35% refund for the dress even though it had a defective zipper and was too small and not fixable. I was only offered 35% refund and that was fer several emails. No telling how long refund will take. To my surprise my money was refunded very quickly. Also, after further emails, they agreed to a full refund which they very quickly sent to my account. Shipping was very expensive but they have promised me a partial refund on that.