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Marsha G.

Contributor Level

Total Points
164

2 Reviews by Marsha

  • Plumeria Swimwear

3/8/16

I purchased a bathing suite from here, first off the models look amazing and displays the product perfectly! I ordered my product, shocked it came from Turkey first of all! The bikini was very thin material, and about 2 sizes smaller than the sizing chart. The bikini bottom and top did not fit at all it was too small, I immediately returned the item. It would costed me $100 to return the item back to TURKEY, more than what I paid for the bikini so I obviously did regular shipping. After a couple weeks of not hearing from this company I inquired myself if they even received my order, they said they did... I would not have gotten an email response had I not inquired? Anyways Christie stated she would not refund me and would do an exchange and I have to pay shipping, 3rd shipping cost. This is ridiculous, most companies offer the return form or ship the exchange at no cost. I stated I want full refund she advised me that the return policy does not offer that, I never received a return policy in my package nor was there one emailed to me when they gladly confirmed my payment. I requested to speak with someone higher up and I have yet to received an email even with several attempts to resolve this issue. Terrible customer service, terrible people relations

  • Coach-Outlet

11/18/15

I am wondering if anyone has received a refund? The product I received was cheap, broken and now I cannot reach this company to get a refund.

Marsha Has Earned 4 Votes

Marsha G.'s review of Plumeria Swimwear earned 3 Very Helpful votes

Marsha G.'s review of Coach-Outlet earned a Very Helpful vote

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