Right now i am disgruntled i had expected this issue to be resolved from days ago only to receive an email stating the photo ID is not clear. I used my iphone to take the snapshot I will try again but i am not sure it will loook much different.
We are incredibly sorry that it has taken a while for your documents to be approved and that you have had a frustrating experience. We do require documents that are clear and fully visible as our approvals team has a fairly precise process in approving documents, so it is important that the information on these documents are clear and present. We would like to lend a hand, if possible. You can contact us via personal message here, or you can talk to us on Facebook, Twitter, or to our customer support department.
Hello there,
We are incredibly sorry that it has taken a while for your documents to be approved and that you have had a frustrating experience. We do require documents that are clear and fully visible as our approvals team has a fairly precise process in approving documents, so it is important that the information on these documents are clear and present. We would like to lend a hand, if possible. You can contact us via personal message here, or you can talk to us on Facebook, Twitter, or to our customer support department.
Best,
The Payoneer Team