We have been contacted by David Misfud the owner who assures us that he is going to sort out the problem and should have the solution by Monday.
Update - two weeks have now passed and apart from asking us to take our review off this site and saying that he would sort the problem out we have heard nothing and have had no answer to 4/5 emails we have sent over that period. We are at our wits end and assume now that we have no choice but to contact the OFT.