Ordered item on 12/6/20. They were very quick to send order confirmation and then a shipping confirmation with a tracking number but never actually shipped the product! They only created a shipping label which initiated the tracking number and then charged my credit card. I have yet to get a response from First Deal despite numerous attempts to reach them via email and phone. After over a month of trying to contact them, tracking the package using the tracking number they provided, and still never receiving the item, I filed a dispute with my credit card company. Good news is that they actually responded to my credit card company, Bad news is that they LIED to them and submitted false "delivery confirmation" information which was sadly very easy to prove was false based on the documentation from First Deal that I submitted. BEWARE this is a sham company that is trying to take your money and then just hoping that you'll give up trying to complain because it takes so long. DO NOT BUY ANYTHING FROM THEM.