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Marlo H.

  • 1 Review
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since July 2019

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1 Review by Marlo

Our e-commerce website was in the midst of a rebrand and change to a new URL. As you might imagine, we were terrified at the prospect of the many things that could go wrong with the transition of URLs from our current website to our new website.

I cannot state strongly enough how wonderful it was to work with Pelican! They held our hand the entire way, even through the inevitable bumps that came up.

We are on a BigCommerce platform which was less than straightforward. Pelican untangled the *very* complicated process of changing our domains, moving it from Wix to GoDaddy and then redirecting our old URL. This type of domain change typically shouldn't be that complicated, but the way BigCommerce is set up made it extremely difficult and confusing. The team at Pelican was so understanding that as an e-commerce company, we couldn't have our website be down - they took the time to focus on our project and expedite it as much as humanly possible to get us back up and running!
They also helped us submit everything to search engines, helped us set up new e-mail hosting, and solved a ton of tiny unexpected problems along the way.

We felt confident every step of the way that they were knowledgable and focused on solving our issues.

Thank you, thank you!

Marlo Has Earned 6 Votes

Marlo H.'s review of Pelican Commerce earned 6 Very Helpful votes

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