Had to cancel my Booking with carrentals.com at the location they suggested me to pick up the car.
The lady at the front desk said that cancellation its been processed and the money will be returned on my account.
Called local company also carrentals.com and they suggest to submit online claim.
Submitted an online claim and got an email from carrentals.com that cancellation its been processed and approved but the cancellation fee was the exact amount of money they took as down payment from me.
Called local company and they said that no money has never been taken from them.
Very Dissapointed from the carrentals.com
Booking reference no ; 642816438