Marla P.

I bought 2 pairs of shoes. They really talk up the " easy returns". Unfortuntely the shoes were extremely uncomfortable. The purchase came to about $230 with free shipping. I returned them and disovered I got all but approximately $27 back. That $27 was for shipping and restocking. They certainly don't talk that up. I paid $27 for an experience. It was not a good experience!

I ordered an 8 x 10 all wool, hand knotted rug which came to $621 with tax. This rug was machine made. Certainly not handknotted and not likely wool. It came with many, many parts of the rug missing revealing the glued netting that the "wool" was to be attached to. This rug is industrial carpet and appears to be a factory second. I was home from 8 am to 7 pm today for a no show from UPS. I need to book tomorrow off work to stay home for yet another attempt. I am really annoyed and won't place anymore Wayfair orders.