I ordered two items and one was returned to the seller because they failed to put my house number on the address. I had read several reviews about poor customer service response, so I did not have high hopes; however, they replied to my email the next day and sorted everything out and kept me informed with emails as to the status of the reshipped order. I was very pleasantly surprised and the items I ordered were nice.
HI Marlaine! Thank you for the kind words. If we can ever be of assistance again, please let us know. Thanks!