I tried to report a mislabeled item. At the top of the listing it said genuine leather. Lower in the description, it said synthetic leather. Tried to fill out report. Feedback button covered submit report button, preventing reports of mislabeled items from being submitted. Ebay simply does not care who lies in their listings. They are a vehicle for criminals and dishonest sellers and they make no effort to stop it. Buyer beware anything sold on ebay.
Mark, as you've stated in your communication with us, you've used Swappa several times before without issues. We review every listing to help ensure products are working and they are accurately described. In rare cases, devices are sold in a condition that is different than how they were described - this is why we partner with PayPal, so you are able to get your money back. Our support team is available to guide you through that process. We try to make this process clear to all users before they buy or sell a device. If you have additional questions, email our support team help@swappa.com.