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Mark W.

Contributor Level

Total Points
165

2 Reviews by Mark

  • Chewy

2/18/21

This company is the best. Two days after receiving my last order I had to put my almost 15 y/o dog down. I had not opened the box the items came in so I called Chewy and asked if I could return the shipment at my expense for a refund. The representative I spoke with was so nice and compassionate. She offered her condolences, processed a full refund and asked if I could donate the items, which I did to the Shelter where I took her. This company is awesome and I will continue to promote them to anyone that asks.

Service
Value
Shipping
Returns
Quality
  • WSJ Wine

5/28/20

Ordered wine on 4/23/20. Still has not been delivered. Sent 3 emails with no response to any of them. Just a standard auto answer that they received my email. On hold now for over 40 minutes and counting, They used to be very good but it appears there is no longer any customer service for the consumer.

Mark Has Earned 5 Votes

Mark W.'s review of WSJ Wine earned 5 Very Helpful votes

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