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It seems that this company has a rather bad reputation for enforcing their auto renewal even when you inform them promptly less than 30 days from their invoice.
They also say in their defence that "We also send a reminder email 30 days before the next renewal date of your plan,..." NO THEY DON'T. The first time you find out is when your card has been debited... or in my case when the request for payment failed due to an expired card.
The tool was not used in the last 12 months so why would I allow an auto renewal?... despite explaining this I just received Very terse responses to my emails.
It seems that others have had a similar experience with QR Code-generator.com... KEEP WELL CLEAR
Mark W.'s review of QR Code-generator.com earned a Very Helpful vote
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This website is ethically the worst. I generated a QR code for a print job and was not aware that...
The subscription was worded as 9.99 per month but it makes you pay for a year up front. That's...
Hi Mark,
Thank you for taking the time to leave us a review. We're really sorry to hear that you're unhappy with the service you received, and have passed this feedback on to our team.
In order to cancel your plan, you can send us a cancellation request up to a day before your plan is due to be renewed. If we do not receive a request, your subscription is auto-renewed. This is outlined in our terms and conditions, which we require all customers to read when they sign up.
As you mentioned, we always send a reminder email to let customers know their plan is due to be renewed. Unfortunately things like spam filters can sometimes get in the way, which is not something we have control over.
If you would like to follow this up, please feel free to send us a private message or contact us again via webchat or email and we'd be happy to look into this issue for you.
Thanks,
The QR Code Generator team