Giving them a one star review would be giving them a compliment. We bought a pair of Apple AirPods for our daughter and son in law for Christmas. They received the items promptly but couldn't even use them because they were of such poor quality. They contacted Apple about them and were told that they weren't made by Apple and were a cheap knockoff. Trying to get real ones or our money back but aren't holding our breath since no one from there has answered. Will NEVER order from them again and wouldn't recommend that anyone else should.