I order some Christmas decorations I placed the order on :11-19-2019 10:41:09 and never received it. Couldn't get responses from the company other than to look at the tracking. The tracking information is in chinese and doesn't reflect reality. It says my order it has been in shipping for over 2 weeks. It is a direct chinese company with with limited customer support abilities and apparently extreme long shipping practices ( i've been waiting a month 12/13/2019) processes.