Mark V.

Boulder County, United States

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Forward2Me

Mail Forwarding

“0507B926FE1 Employees Stealing Parcels”

8/28/21

I notified this company 2 weeks ago did I did not get a notification for this particular tracking number. It was never investigated. So in the process it looks like they collected the item from the local station and then perhaps took the item home or gave it to another customer. According to Aimee, all tracking numbers from every parcel are logged in the system accordingly. The only problem is that this particular parcel was not logged into the system despite being collected buy a person. So in the process I am completely screwed and have lost my parcel with no follow-up or communication. Beware!

Tip for consumers:
Beware!!! There is a lot of loose ends here and Parcel tracking numbers are not being loved appropriately. I notified one of the customer service reps 2 weeks ago that the package has been delivered only to give brushed off with some type of i t u r i t problem that they were experiencing at the time. So now no one knows with his Parcels at and the only thing I can think of is a person that collected it must have walked off with it. Keep in mind the parcel was collected at the station.

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Thank you

Aimee F. – Forward2Me Rep Over a year old

Hi Ant,

Thanks for your feedback.
I am sorry to hear that your package has not yet reached your account from the courier it was sent with.
I have sent you a direct email to request some further information regarding the misplaced package. Please can you respond to my email as soon as possible so I can look into this matter in more detail and get this issue resolved for you?

I await your response via email at your earliest convenience.

Kind Regards

Hayley