Mark S.

Hey Folks:
As a driver of another co, you have to realize it is the restaurant's responsibility to make sure that the order is accurate and compare to what was ordered. It is not the responsibility of the driver. We are not food handlers and cannot touch or open the food once it leaves the restaurant. Trying to find an address, especially in a huge apt complex, and at night can be difficult; it is all according to how the units are marked. If I have an address issue, and I do, I call the customer and ask for help. GPS is not always accurate and will only take you to the address, not unit#. As far as times go, we are at the mercy of the rest. Getting the order out. Each night, I have to wait on orders, sometime a half hour or more. Remember, this is not a piece of cake business; there are a lot of factors involved in getting the order placed, cooked and out the door for delivery. Many of the restaurants are not good at it.