EBay are a law unto themselves they totally back buyers and do not care about the sellers who pay huge fees to fund their lifestyles. Ebay have policies in place but totally ignore them to keep buyers happy. Its kind of strange as its the sellers that pay the huge fees, not the buyers so why punish honest sellers? This week alone I have lost over £50 to a buyer who purchased an item, used it and said they did not like it and returned it. Its a vaping tank and is classed as a personal item so cannot be returned if used, this is an eBay policy but they totally ignored it. The same buyer purchased another item, to get around the personal item rule they said it was faulty even though I know its not they have left negative feedback on my account. I had 100% positive feedback until this happened but eBay ignore that and believe the buyer despite my over 3000 positive reviews one buyer can ruin that. Surely anyone with a brain cell can work out if a seller has over 3000 positive feedback reviews and then one buyer complains in a week about two items there is something wrong with the buyer. They dont care so avoid them if you can. Trouble is and they know this sadly people want to help eBay by buying through it and not websites. Use your loaf, find your item in ebay, search the sellers name online and find their company as its usually cheaper and your not making eBay fatter wallets
Dear Mark S,
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather.
According to our shipping policy, all items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team