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Missed a deadline on my order. I called to check on the order status and was told they were behind in production and that basically, they were sorry but couldn't do anything about it. Would not guarantee delivery of my product even though I offered them another week. I then stated if I couldn't get the product, I would need to cancel my order as the event I needed the product for would be passed. (At this point, the order would have been placed ONE MONTH before it was needed(). She (Arrya - customer service rep), then gave me attitude about cancelling my order! I will NEVER order anything from this company EVER AGAIN. They suck!
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Mark S.'s review of Zazzle earned a Very Helpful vote
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Hello Mark,
We're very sorry for the delay you experienced with your order, and that it led to you having to cancel the order - your overall experience is unacceptable, and we would love the opportunity to make it right. I'll be reaching out to you via email to see if I can help.
Best Regards,
Amanda
Zazzle Customer Support