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mark s.

Contributor Level

Total Points
81

1 Review by mark

  • Skrill

4/27/17

UPDATE 3 - Despite promising to sort this out 2 weeks ago "saying it will take a few days for them to review and get back to me" - I cannot use my account and they haven't even bothered to reply to my 3 latest support requests.

UPDATE - 2 more days go by, they still don't care

UPDATE - I yet again get the same email that I received from them 9 days ago saying it will take a few days for them to review and get back to me. They don't care. BAD company

I have been using skrill for 15 years, spent tens of thousands of Dollars with them - I made a payment which somehow was charged back by my bank. This put my Skrill account in a negative. Upon finding this out I made an immediate payment in order to bring my skrill account back into credit. Since then my account has been suspended and I have been trying to resolve this for nearly a week. Nobody cares, nobody replies. This is extremely disappointing and unacceptable to me so I decided to close my account andwithdraw my balance, can't even do this now. My only crime is to cover a negative balance the second I found out about it. Thank You Skrill.
Not that anyone at skrill seems gives a damn but here is my ticket number etc:
TICKET RESPONSE (#*******) [ REF:_00D206XZL._500D01Q2VCR: REF]
Will keep everyone updated here and make sure others know about the way skrill have treated me on the other sites that matter. I dont want anyone else to go through this nightmare.

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