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I ordered an 8-pack of Elixir Strings and received counterfeit strings. I sent photos to Strings & Beyond and they agree the strings are counterfeit, but insist they did not sell them to me (I know this is not true). They refuse the exchange the strings or make good for this order. I cannot believe they expect me to take a $100 loss since they are the ones to blame for letting counterfeits into their inventory line.
Tip for consumers:
Don't order
Products used:
Used three packs before trying to get exchange.
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Maybe this is only relevant to Canada. Ordered strings about 9 days ago and still have not...
