I have order many things from these guy's and have always gotten good service and fast shipping. They have now changed to a 3rd rate shipping company that doesn't even offer tracking. I order 2 98 cent items from them and they charged me almost 10 bucks to ship them and never got them. Now i'm having to pull teeth to get my money back. Sad because they were good. Sometimes saving a buck isn't worth the costumers you loose
Thank you for the feedback. We apologize you were not satisfied with your shopping experience. We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at socialmedia@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.