I got a quote of $303 for my flawless iPhone 7 w/ 256 mb memory. Packed it up in my new phone box and receive an email from them saying there were screen pixel problems and an unacceptable amount of scratches. They asked if I wanted to accept a new quote of $35 (!) or do I want the phone back. Of course I got the phone back, fired it up and the screen is PERFECT. Also, there are NO scratches ANYWHERE! When did this company change their business model to ripping off customers? Very disappointing to be victimized by this once very reliable business. Please don't be scammed but Gazelle.