I purchased a 1.5 ctw princess cut wedding set for my fiancee on march 13th of this year. It was listed as in stock and to be delivered within 5 days. 1800$ was charged to my credit card that day. After about a week i became concerned and called the 1 800 number. I spoke with a female customer rep that informed me that the ring was back ordered and it would take 2 weeks from the time i ordered it to be delivered. After 3 weeks i called again. I spoke to "lee" and was told that he would look into it and call me right back. He never did. 4 days later i spoke with lee again. This time he informs me the manufacturer will ship it out at the end of the week and then they will over-nite it out. This will be over a month to deliver a ring that was listed as in stock. Needless to say its the last time ill ever patronize this company