Thought I would give them a try due to the reviews and felt I have been lied too. After 4 days of waiting my order was still not fulfilled. I contacted them and was on eternal hold but finally told they could TRY to get it out sooner but my salts were still in production so they would ship at some unknown date. I asked to cancel my order at that point and go to a more reputable supplier and found out they had to issue a refund because they billed me as soon as I hit order. After reading and researching I find my review is the norm. (look at their fb page)and think all the others must be false to generate business. If I ran my store like they do I would be OOB in a matter of months. They might have good products (ill never know) but the service, shipping, communication and staff are substandard and down right terrible.