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Mark R.

Contributor Level

Total Points
92

1 Review by Mark

  • Stackry

8/26/17

WARNING! BE CAREFUL WITH STACKRY! I'm owner european company since 9 years and I'm using couple forwarder services in USA. Couple times I send also via Stackry and send to official company address which is very easy to confirm on european comission website. Today I received email from Stackry support who asked about scans of my ID documents. This is highly restricted in my country and for security reason I never do this. I really don't know for what they asked for this. I paid from official company paypal addres, send to official, register EU Company address, so for what my ID scans? I refused sending scans and now they disabled my account. I suspect that they are trying to infiltrate the information in a hidden purpose, so my recommendation is to be careful with something like this and NEVER send scans of your documents. Companies could use them in many strange purpose and NEVER believe companies about their security procedures.

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Sean V. – Stackry Rep

Hi Mark,
I am sorry you were unhappy with our resolution, but you signed up with the name "John Ranking" and admitted to us numerous times that was a fake name. This breaks our terms and conditions, which you agreed upon when signing up with our services. Because of using a fake name, our security team needed verification for who you are. We don't ask for pictures or IDs for any other reason other than to verify you are who you say you are. You are free to cover up any private information on your IDs when sending them over. You choose not to provide any photos or IDs. Even up until now, we still don't know your real name or identity. We have an A+ ratting with the Better Business Bureau, and follow professional thought out security measures to protect ourselves against fraudulent activity. We are sorry you were not happy with our resolution, but hope you understand clearly how and why we came to this decision.

Thank You

Mark Has Earned 10 Votes

Mark R.'s review of Stackry earned 10 Very Helpful votes

Mark Has Received 1 Thank You

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“Thanks man for the advice.”

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