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I signed up for ICCHP's 4 Day Hypnotherapy Practitioner Entry Level Course hoping it would be a valuable experience and spurred on by the good reviews. Unfortunately, after quickly realising that the quality of the course wasn't what I was looking for I decided to take advantage of the money back guarantee and book a course with another reputable course provider.
ICCHP then refused to refund my money as the course I had book had already started but as I had paid using PayPal as an option it would be easy to sort this issue out using their protection. This was not the case and I have since found out that it is notoriously difficult to claim money back from PayPal for services in fact becoming your word verses the company you are in dispute with.
The silver lining to this is that I had used my credit card with PayPal and was able to claim the money back through my credit provider. ICCHP are still contesting this and I now have found that PayPal have suspended my account due to this issue.
Furthermore, I have received numerous emails from ICCHP with them attempting to intimidate me into paying them for a course that was terrible, I didn't continue with and was supposedly covered by a money back guarantee.
I have since completed a course with a company based in Norfolk who were brilliant but I will in future be weary of companies that a lists of what appear to be false and disingenuous positive reviews and use PayPal as a payment option. There were options to pay using Stripe (which I believe have similar issues to PayPal) and by bank transfer (which offers no protection at all) but I would suggest if you are going to try this company to ensure you use your credit card and prepare for any issues that occur if you take advantage of their "money back guarantee".
Products used:
4 Day Hypnotherapy Practitioner Entry Level Course
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This review is fake. This person has never been a student of ours, nor engaged with our college in any way. Just ask them to post any documented proof/evidence of their engagement with us. Due to the pandemic this 4 day course has never been taught until June 2021, this review is dated February 2021. Anyone who knows our college, is aware that all of our students start their training with a free introductory course, without any obligation, so students can experience and try our training before they pay anything. There is no reason why anyone would have to pay for our courses to see if it is right for them. Students can pay as they learn and their payments are secure and any refunds are processed with a full money back guarantee. No one has ever been refused a refund. As we are an education course provider, our professional bodies require us to follow standard complaints proceedures and all complaints are documented and processed in accordance with these policies. Our terms and conditions regarding refunds are clear and our students sign a learning agreement with the terms & conditions and refund policy clearly stated. Our refund policy states 'that if a student can find a course that is more comprehensive for less, then we will refund the course fees'. If this person cannot produce a learning agreement with their student number on it, then they are fake. It's a shame that a well respected review site like Sitejabber is allowing these fake reviews, it appears the integrity checks are being breached.
The ICCHP have won multiple awards for being the best hypnotherapy course provider in 2020 / 2021 and have also been selected and are instrumental in the design and delivery of courses to hundreds of UK medical school students. These achievements are a result of our oustanding service and quality of training. We are obviously doing something right that is upsetting these fake reviewers, possibly competitors.