I ordered a manual for a bread maker and got an automated response. They stated on their site that it would cost me $20USD total. However, I was charged $20.48AUD and with NO DOWNLOAD. T On the email they sent it said and I quote:
Thank you for your order num. Xyz (changed)
We remind you that the fees you have paid
Correspond to the research service only.
2instructions / Guides 'n manuals DOES NOT
Distribute NOR resell any document which remains
The exclusive property of its/their author(s).
So Ive been scammed into paying my $$$ for their supposed research
STAY AWAY FROM THEM IT IS A SCAM