We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Mark N.

  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since April 2019

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    32

Review Distribution

1 Review by Mark

4/15/19
Caution - their policies can cost you money. Because I purchased early in the
Remodel cycle to manage cash flow the vanity sat in my garage for 4
Months in the shipping packaging. The contractor went to install it
Today and there is a hairline crack in the countertop. I called
Customer support and was told that since it was past the 10 days to
Fully inspect the order the only option was to get a quote for a new
Countertop. Like I am going to give them more money because of their
Bad policy. NEVER purchase from this company - spend a little more to
Purchase from a reputable company. As for their high rating - if you
Leave a low rating your review will never see the light of day. Here is
An excerpt from their review guidelines:
Comment Guidelines: The comment section is a unique tool designed to help educate and inform future KitchenSource.com
Customers about your personal shopping experience. You are welcome to
Share your experience, thoughts and comments whether good or bad, but
We ask that you please be professional and courteous in doing so.
In general, comments should be relatively short - a few sentences,
And offer some kind of a recommendation if appropriate. Please note
That this is not a complaints board, and should not be used as such.
Your comment may be reviewed by the business owner and/or verified by
Shopper Approved before being added to the Shopper Approved system.

If you have an outstanding issue with your order and have been unable to resolve it with KitchenSource.com
Directly, we recommend using our Customer Care Resolution service
Before ever submitting any comments here regarding your order. Comments
That are excessively negative, contentious, degrading, or that include
Profanities will be removed.

Mark Has Earned 4 Votes

Mark N.'s review of kitchensource.com earned 4 Very Helpful votes

Mark hasn’t received any thanks yous.

Mark doesn’t have any fans yet.

Mark isn’t following anybody yet.

Similar Reviewers on Sitejabber

romanl57
9/10/20

STAY AWAY. It took 1 month to ship an item in stock. Shipment of $1,200+ John Boos butcher block...

jenw62
7/3/18

DO NOT order from Kitchen Source. It's a company first and customer never type of company. They...