mark n.

I bought an item online. The next day I received a shipping notification from FedEx that included a delivery date. The date came and wentno item. I tracked my purchase only to find the item hadn't shipped. Customer Service tells me my item shipment looks great. Yet they have no answer when I explain the item hasn't shipped. Finally I'm
Told if the item doesn't show within 30 days I can file a claim for them to investigate. Nope. I'm disputing the charge with my credit card company. Other similar reviews show I'm not alone. Shame on you, Lululemon. A customer lost; a disgruntled basher gained.