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Mark N.

Contributor Level

Total Points
85

1 Review by Mark

  • Dick's Sporting Goods

11/21/18

I ordered a treadmill for over $800. Got an email telling me when it would be delivered on that day nothing showed up. I called Dick's to find out their shipping company (AIT) had not even picked it up. Over a week later I get a email saying I need to set up a delivery call and AIT tells me they could not set it up as I was out of area or something like that. I called Dick's their customer service supervisors were no help sounding like a broken record until I told them to cancel the order. I thought I would just have to wait for my money to be credited back to me when 2 days later I get another email from AIT to set up delivery. Mad now I call Dick's customer service again and the order had yet to be cancelled and their manager goes back into being a broken record saying he under stands. Both companies are TOTALLY INCOMPETENT. If I could rate them a 0 i would

Mark Has Earned 5 Votes

Mark N.'s review of Dick's Sporting Goods earned 5 Very Helpful votes

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