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Mark M.

Contributor Level

Total Points
81

1 Review by Mark

  • The Fragrance Shop

6/16/21

I wish i could give less, 1 star is a compliment. Gift set for GF's birthday was spilled an damaged upon arrival still in box, empty! As you can see by the image the packaging was undamaged so this could only mean the bottle was not secured! 2 weeks of back and forthing with "Laurentiu U" got me nowhere. After 7 images of every conceivable angle they closed my case. No refund no return no nothing! Thanks for the waste of a time gift, il never shop with u again your customer service is horrendous your process of complaints is terrible and worse still you dont even care! As of this morning iv had to initiate a returns that i will have to travel and go out of my way to send back, because of your messup not mine, im the customer?! I order online, it arrives. Thats how it works, if i wanted to walk about id have gone to a store! Useless utterly useless. AVOID TRUST ME, THEY COULDNT CARE LESS. AVOID!

Tip for consumers:
AVOID GO ELSEWHERE THEY ARE A SHAMBLES

Products used:
Perfume Ariana Grande, didnt use sent back, empty bottle!

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