Mark M.

Bought two Fujitsu U320 147GB 10K hard drives as spares for a SCSI disc array. I got around to using them about 80 days after purchasing them, and discovered they were defective. Serversupply.com refused to exchange them, citing their 30 day return policy. I suggested they take them both back and just send me 1 replacement drive, and they refused that as well. I know that technically they are within their rights to refuse my request since it was outside of 30 days, but it still feels like they are selling shoddy merchandise and refusing to stand behind it. A good merchant would have done something for me.