This is the worst company I've ever dealt with. I have 2 emails promising me a refund by Dec and then feb. Then nothing happened. The only reason they have positive reviews is because they asked people like me to go and leave them after promising my money back that they didn't give. Then a year on now after promising twice said they would only give a flight voucher until the end of the year. This is the worst run company and service I have ever experienced in my life