Mark K.

I have purchased great photos that I am very happy with from this firm but the ordering experience on the website is really poor. When you have a problem they ask which device, browser, version etc that you are using but trust me - it does not matter. I have used many combinations with the same lousy results.

I tried to order several 8x12 metallic prints but duplicates appeared in my order that I was unable to remove. I checked the "Remove Item" box and nothing happened. Tried to change the quantity to zero and ended up with 10!... that I was then unable to change. Perhaps there was another way to do this but I never found it. Just left my cart full and I'm not going back... too much trouble. Its a shame too, because their photos are really good. Some other firm out there will have both - great quality prints and a good website. I am looking for them now.